Studio Etiquette
Never been to our beauty studio? Need help with tipping procedures or what to expect? Here are some common questions and answers that might help. If you don’t see your question here, call me at 937-985-1301.
"What do I need to do the first time I visit?"
1. Please arrive 5-10 minutes before your scheduled appointment.
2. Many of my services require consultation.
3. We will also ask you for a basic medical history, such as allergies and contact information.
"How early should I make my next appointment?"
Waxing, Lash, and Spray tan treatments are popular, and our calendar fills up fast. Please schedule your appointment well in advance if you have a specific need for a particular date. We will always try to accommodate your last-minute needs but encourage pre-scheduling. You may also request a courtesy call if a desired day and time becomes available.
"What if I am running late?"
Please note that your late arrival will determine the length of your treatment. Your service will end on time so that the next guest is not delayed. If you are more than 10 minutes late, your appointment will be rescheduled.
What if I need to cancel my appointment?"
If you need to cancel your appointment, please call at least 24 hours in advance to avoid fees.
"How much privacy can I expect? Do I disrobe entirely for my wax or spray tan session?
Your treatments are performed in a private room. We want you to feel relaxed and at ease. When spray tanning, you may undress to your level of comfort. For waxing services such as Brazilian or Bikini wax, your esthetician will guide you in what is needed.
"Should I tell someone if I have special physical conditions or allergies?"
Yes, please inform us if you have any special needs. We will be happy to accommodate you in any way we can so you will have a pleasant experience. However, if you are pregnant, have a heart condition, or have high blood pressure, services that include the application of heat are not recommended. Please consult your physician first.
Please also let us know if you are wearing contact lenses when you have an appointment for lash extensions or lash lifts. We recommend that you remove contacts before any lash service.
"How can I pay for services?"
I accept the following forms of payment: gift cards, cash, Visa and MasterCard credit cards, and bank debit cards. Payment is expected at the time of service.
"Is it customary to tip for spa services? And if so, how much?"
Gratuities are welcomed. While tipping is certainly not required, it is appreciated and directly reflects your view of the service you received. The customary gratuity for spa services is 18% to 20% of the cost of the service.
"Are certain services just for men or women?"
Most studio treatments are appropriate for either sex, but certain services do appeal to men or women.
"At what age is it appropriate for teenage children to start having waxing and beauty treatments?"
We require parental consent for any of our services for those under 18.
"What are the Studio hours of operation?"
We are open for appointments five days a week.
Tuesday through Thursday, 10 am to 8 pm; Friday, 10 am to 6 pm; and Saturday, 10 am to 3 pm.
We are closed on most major holidays. However, we will send an email and post on our social platforms for any closings.
"Aren’t spas really just for ‘young and beautiful’ people?"
Everyone will find spa services a welcoming haven regardless of age, shape, or size. In fact, the average age of my guests ranges from the 30s to the 50s and higher.
Aren’t the services expensive?"
That depends on your perspective. The investment in your health, spirit, and well-being is priceless!