Appointments
We recommend booking your studio appointments in advance to ensure desired times are available. All appointments can be guaranteed with a valid credit card. Studio appointments are reserved specifically for you, so we ask that you give us 24-hour advanced notice should you need to change or cancel your appointment.
Late Policy
If arrival is delayed, we will try to accommodate your entire appointment, but this is not always possible. Therefore, your service may be abbreviated to fit in the time available and avoid delays for other guests. There will be no change in price for abbreviated services.
Cancellation Policy: If clients cannot keep their appointment, we require a phone call 24 hours in advance. This allows us to schedule and service other clients. Text messages, DMs, and emails are not guaranteed to be delivered and can not be accepted as cancellation methods. Clients canceling an appointment with less than 24-hour notice impacts the studio and the opportunity to service other clients. Therefore, we reserve the right to charge a cancellation fee of 50% of the cost of the scheduled services for these last-minute cancellations.
No Show Policy
More than one (1) No Show will be handled the same as cancellations. However, we reserve the right to charge a no-show fee of up to 50% of the service cost. We also reserve the right to request the client to deposit future booked appointments.